Interior work you can trust and rely on—the Direct Installation Center guarantees everything through to after-sales care, raising brand credibility
Improved installation quality through accountable installation and A/S by experts who have completed systematic training
LX Hausys is improving flooring installation quality and strengthening customer satisfaction with quality interiors through 'LX Z:IN Direct Installation,' in which experts from Korea's largest interior training facility carry out installations themselves.
Based on unrivaled product capabilities, design sensibility, and long-accumulated installation know-how, LX Hausys plans to realize "Quality Interior—stylishly and properly completed with good materials" through 'LX Z:IN Direct Installation.'
'LX Z:IN Direct Installation' is a method in which experts who have completed systematic training at the LX Z:IN Installation Academy carry out the installation themselves. In particular, if a defect arises after installation, the expert who handled the installation takes direct responsibility for the A/S as well, raising consumer trust through thorough on-site management. In addition, after direct installation, an 'LX Z:IN Direct Installation' mark—signifying accountable installation, accountable A/S, and genuine-product certification—is affixed to enhance brand credibility and consumer satisfaction. Taking harmony with the interior into account, the authenticity mark is affixed near the entrance, on the side with less foot traffic based on the main direction of passage.
An LX Hausys official said, "Because a product, once installed, is used for a long time, installation is one of the key points of contact with consumers and a highly sensitive and specialized area," adding, "By securing installation quality through the thorough on-site management and differentiated service of LX Z:IN Direct Installation, we will establish ourselves as a total interior brand that enhances everyday happiness and the value of daily life."
Meanwhile, LX Hausys previously opened the 'LX Z:IN Installation Academy,' Korea's largest comprehensive installation training facility for cultivating interior installation professionals. It runs about 160 training courses a year, nurturing more than 3,000 professional interior installation personnel annually. 080-005-4000
