Alloso Launches Service Program
Service Also Applies to Recliners
Alloso has officially launched its premium 'Alloso Care Warranty' service program, which guarantees sofa quality for up to 10 years—an industry-leading standard.
Under the current Consumer Dispute Resolution Standards, the warranty period for sofas is just one year. Alloso's new service offers quality assurance ten times longer than this, and given that the average lifespan of a sofa is about 10 years, it is designed to provide a practical benefit that lets customers use their sofa with peace of mind throughout its entire life. The Alloso Care Warranty service program is differentiated in that it goes beyond simply extending the warranty period—furniture experts personally diagnose and maintain the products through a professional care service. In particular, because domestic sofa manufacturing experts handle the design and production directly, Alloso provides expert service across the entire process, from research and development to quality control. Thanks to this domestic manufacturing base, Alloso responds flexibly and quickly to the various situations customers may encounter from the moment of purchase and beyond, offering fast delivery, short after-sales service wait times, and prompt deployment of dedicated personnel. Through this, the company helps ensure that a sofa stays in optimal condition throughout the entire period a customer uses it.
Signing up for the service is simple. After registering as a member on the official Alloso website, customers can complete warranty verification using the serial number sent via KakaoTalk notification message when the sofa is installed. The service applies to customers who made purchases from January 2022 onward. Meanwhile, to celebrate the launch of its new Care Warranty service program, Alloso is running the 'Care for 10: Comfort for Always' event through December 28.