A paradigm shift in 'moving' — the act of relocating one's home — is on the horizon. As furniture and home appliances embedding ever more advanced functionality into living spaces continue to increase, the practice of moving, once a simple matter of transporting household goods to a new space, is evolving into a process that entails professional installation depending on the type of item. In particular, as more consumers come to prefer built-in furniture, requesting a furniture installation specialist when moving is expected to become an essential step. Moreover, when an interior firm carries out a remodel, it can receive professional furniture-related installation services regardless of brand, making it possible to achieve furniture construction of the highest quality.
Just as a visit from a specialist technician for items such as air conditioners or cables is essential when moving, a shift in perception toward professional furniture relocation installation is anticipated — and against this backdrop, the moves of Hansem Service One, the only company in Korea to provide furniture relocation installation services, are drawing attention.
Hansem Service One Co., Ltd. (CEO Choi Jin-ho) is a total home interior construction specialist that provides all services required for the demolition and construction of furniture and building materials. Hansem Service One's main business divisions are △furniture construction (kitchen construction, furniture installation, relocation installation) and △building-material construction (Hansem Bath construction, Hansem Flooring construction, Hansem Door and interior-door construction, Hansem Window construction). Through Hansem's distribution and logistics infrastructure established across 10 major regions nationwide, the company currently collaborates with some 200 construction partner firms and 4,000 construction partner technicians. In particular, as an industry first, it has opened construction-specialized training support centers and construction practice sites in each of the 10 major regions nationwide, cultivating construction specialists equipped with both construction expertise and customer-delighting capabilities.
Hansem Service One CEO Choi Jin-ho explained, "Since our founding in 2001, we have led Korea's interior construction industry on the strength of top-level construction expertise and customer-delighting capabilities, and going forward we are preparing to leap forward into the world's leading residential-environment improvement specialist through our 'Total Home Interior Package' construction," adding, "We will continue to concentrate all our capabilities on creating healthy and harmonious families and a bright and wholesome society by providing beautiful living spaces that meet consumers' needs."
A relocation installation service that satisfies general consumers, secondhand trading sites, and interior firms alike
The greatest distinguishing feature of Hansem Service One's furniture relocation installation is that it provides services not only for Hansem furniture but also for other brands' furniture, including custom-made pieces. Hansem Service One has built a nationwide workforce network of 100 teams (200 people) dedicated to relocation installation, carrying out 2,500 to 2,700 relocation installation jobs per month. To handle the relocation installation of other brands' furniture, the company delivers high-quality service by partnering with furniture manufacturing plants capable of producing additional materials, and a sample book for such additional materials is currently in production. Hansem Service One also carries out relocation installation services for products purchased on secondhand trading sites, and it professionally handles relocation construction commissioned by interior firms undertaking remodeling work.
Hansem Service One stated, "Recently, as a consumption trend toward assembled built-in furniture has taken hold, expertise in furniture construction is increasingly required — yet the reality is that existing moving companies lack expertise in furniture relocation installation, leading to a rise in consumer complaints," explaining that "Hansem Service One raises consumer satisfaction by providing flawless customized installation service through a system in which specialist technicians personally disassemble, pack, and reinstall the furniture."
In particular, as recent furniture trends see the expansion of products incorporating complex technologies such as functional hardware, lighting, electrical and motorized devices, and IoT (the Internet of Things), and as consumers who prefer these products increase, professional construction is essential in many cases. With the rise of multi-function furniture that realizes capabilities beyond mere furniture — built-in wardrobes incorporating functional hardware, sliding wardrobes applying rail-roller systems, beds with embedded lighting, outlets, and motorized devices, living-room cabinets combined with AV systems, motorized reclining sofas, and more — it is only natural that expertise in relocation installation is required.
To prevent in advance the construction defects and reduced safety that result from relocation installation by non-specialists, Hansem Service One has unified its installation service framework and built a nationwide workforce network to provide stable, accountable construction services. In addition, it carries out installation-related after-sales service free of charge within one year, and through record management it has made prompt response possible when reinstallation is requested.
Since launching its official service in 2016, Hansem Service One has had 4,000 construction partner technicians providing professional services based on its 10-region logistics network. By building a system capable of responding quickly to the reality of a changing moving paradigm and by carrying out Korea's only professional relocation installation service, Hansem Service One is steadily building consumer trust. 1522-0468