OTEC Carrier announced that it has launched the ‘Catch Service Washing Machine Cleaning Service.’ The service applies a professional disassembly cleaning process consisting of a total of 13 steps. Covering every internal area of the washing machine—including the wash tub, water supply and drain hoses, and filters—it combines high-pressure cleaning with UV sterilization and a misting service to remove detergent residue, foreign matter, and various other harmful substances. In particular, the service is offered for all washing machines regardless of brand or model, using equipment optimized to the characteristics of each brand. In addition, a fixed-price pricing system is in place so that customers can use the service with confidence and full transparency. OTEC Carrier plans to extend the customer satisfaction and expertise it has provided through its air conditioner disassembly cleaning service to its washing machine cleaning service. The service is delivered by Catch Managers who, among specialists with many years of experience in home appliance disassembly cleaning, have completed brand-specific customized service training. In line with the heightened interest in health and hygiene since the shift to the endemic era and the growing demand for professional care in the home-care market, OTEC Carrier plans to further strengthen its position as a comprehensive home-care service company covering major home appliances such as air conditioners and washing machines.
An OTEC Carrier official said, “By expanding the scope of our service from air conditioners to washing machines, we are now able to meet customers’ everyday hygiene management needs even more broadly,” adding, “Based on our expertise and reliability, we will continue to expand home-care services that deliver high customer satisfaction.” 1588-8866