Coway is launching its 'Apartment Ventilation System Care Service' to take on systematic indoor air quality management.
An apartment ventilation system is a mechanical ventilation facility that, for the sake of indoor air quality management, can easily expel carbon dioxide, radon, formaldehyde, and other substances generated indoors without opening a window, while filtering out external pollutants such as fine dust, pollen, and insects so that only clean air enters the home.
Apartment ventilation systems are installed in most apartments of 100 or more households built after 2006. Generally, for optimal indoor air quality management, it is best to use a ventilation system together with an air purifier, but in most cases people either are unaware that a ventilation system exists or do not know how to use it properly, such as replacing the filter. In addition, because the ventilation system is mainly located on the balcony ceiling, it is not easy for customers to disassemble and clean it or replace the filter themselves. Coway's 'Apartment Ventilation System Care Service' has resolved the difficulties of managing existing ventilation systems. Comprising a total of 7 steps, the 'Apartment Ventilation System Care Service' features a visit by a Home Care Doctor—an indoor air quality management specialist—who provides a systematic service ranging from diagnosis of the usage environment to product inspection, disassembly cleaning, and filter replacement. Furthermore, to commemorate the launch, an Eco Deodorizing Mist Service is additionally provided, capturing odors not only in the living room but throughout every corner of the home, including each room, via the exhaust vents.
Coway's 'Apartment Ventilation System Service' is effective for homes such as: ▲homes where it has been more than 4 months since the ventilation system filter was replaced ▲newly moved-into homes ▲homes where people live with pets ▲homes that avoid ventilation because of fine dust.
A Coway representative said, "A ventilation system can deliver effective ventilation even on days with heavy fine dust and in cold weather, but because it is physically difficult for customers to manage it themselves, we launched the ventilation system care service as the first in the industry," adding, "Since our trusted Home Care Doctors provide high-quality service based on professional equipment and care know-how, we expect high customer satisfaction."
Meanwhile, the price for one session of apartment ventilation system care service is 50,000 won. Since a ventilation system that is used consistently requires regular care every 4 or 6 months depending on its operating hours, Coway also plans to operate a membership service that will allow customers to receive regular visit services at a discount of about 10% in the future. 1588-5200
